Terms of Service

1. Acceptance of Terms

By accessing or using the website and services provided by Elevate Ai Solutions ("we," "us," or "our"), you ("you" or "user") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms apply to all visitors, users, and others who access or use our website and services, including AI-powered voice agents, SMS follow-up systems, CRM automation, review management, and website or funnel builds.

2. Description of Services

Elevate Ai Solutions provides Ai marketing and automation services for businesses across Canada. Our services include, but are not limited to:

• AI Voice Receptionist — automated call answering, lead qualification, and appointment booking
• Automated SMS Follow-Up — instant text responses to missed calls and new leads
• Review Management — automated Google review requests after completed jobs
• CRM & Workflow Automation — lead pipeline, follow-up sequences, tagging, and reporting
• Website & Funnel Build — high-converting websites and landing pages for local trades
• AI Post Generation — automated social media content creation and publishing

Specific deliverables, timelines, and pricing for each engagement are outlined in your service agreement or proposal.

3. SMS Text Message Program

As part of our services, Elevate Ai Solutions may send SMS text messages to the mobile phone number you provide. These messages may include:

• Appointment reminders and confirmations
• Follow-up communications after demos, calls, or inquiries
• Promotional messages related to our services (with your consent)
• Service updates and account notifications

How to Opt In

You opt in to receive SMS messages by providing your mobile phone number and checking the consent box on our forms, or by initiating contact with us via SMS. Consent is not a condition of purchasing any goods or services.

Message Frequency

Message frequency varies depending on your interactions with us. You may receive messages related to appointments, follow-ups, and occasional promotions.

Message & Data Rates

Standard message and data rates may apply from your mobile carrier for messages you receive from us.

How to Opt Out

You may opt out of receiving SMS messages at any time by replying STOP, CANCEL, QUIT, UNSUBSCRIBE, END, or STOPALL to any message. Upon opting out, you will receive a confirmation text. You may opt back in at any time by replying START.

How to Get Help

For assistance, reply HELP to any message, or email us at hello@elevateaisolutions.net.

Carrier Liability

Mobile carriers are not liable for undelivered or delayed messages.

4. Website Use

By using our website, you agree to the following:

• You will not use the website for any unlawful, fraudulent, or abusive purpose
• You will not attempt to disrupt, hack, or reverse engineer our systems
• You will not scrape, copy, or redistribute content without our written permission
• You will provide accurate and complete information when submitting forms
• You are responsible for maintaining the confidentiality of any login credentials provided for your CRM or dashboard
• You will use our services in compliance with all applicable Canadian laws, including CASL and PIPEDA
• You will obtain proper consent from your customers before any SMS, email, or AI interaction is initiated on your behalf

5. Intellectual Property

All content, branding, software, AI models, workflows, templates, and materials created by Elevate Ai Solutions remain our intellectual property unless otherwise agreed in writing. You retain ownership of your business name, logo, customer data, and content you provide to us.

• We grant you a non-exclusive, non-transferable license to use deliverables created for your business during the term of your subscription
• Upon cancellation, this license terminates and you may no longer use proprietary templates, workflows, or AI configurations
• You may not copy, redistribute, or resell any of our proprietary systems or content

6. Limitation of Liability

To the fullest extent permitted by applicable law, Elevate Ai Solutions, its owners, employees, contractors, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from the use of our services, including but not limited to:

• Use or inability to use our website, services, or automated AI systems
• Errors, omissions, or inaccuracies in AI-generated content or automated communications
• Missed calls, delayed responses, or technical interruptions outside our reasonable control
• Third-party service outages, platform changes, or integration failures
• Any loss of revenue, business opportunity, or reputation arising from use of or reliance on our services

7. Governing Law

These Terms of Service are governed by the laws of the Province of Ontario, Canada. Any disputes arising from or relating to these Terms shall be resolved in the courts of the Province of Ontario.

We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

8. SMS and Mobile Messaging Terms

Program Name: Elevate Ai Solutions

By providing your phone number and opting in, you consent to receive automated SMS text messages from Elevate Ai Solutions regarding appointment reminders, lead follow-ups, and promotional content.

• Message Frequency: Message frequency varies depending on your interactions with us.
• Msg & Data Rates: Msg & data rates may apply from your mobile carrier for messages you receive from us.
• Opt Out: Reply STOP to unsubscribe at any time. You may opt back in by replying START.
• Help: Reply HELP for support.
• Contact: For assistance contact us at hello@elevateaisolutions.net or call (249) 801-0706.

9. SMS Messaging Terms

By providing your phone number and opting in to SMS communications from Elevate Ai Solutions, you agree to the following:

1. Consent: You expressly consent to receive text messages from Elevate Ai Solutions at the phone number you provided. Consent is not a condition of purchase or use of our services.
2. Types of Messages: You may receive transactional messages (appointment reminders, account notifications, service confirmations) and/or marketing messages (promotions, offers, updates) depending on your consent selections.
3. Message Frequency: Message frequency may vary. You may receive up to several messages per month depending on your opt-in type and activity.
4. Message & Data Rates: Standard message and data rates may apply. Contact your wireless carrier for rate information.
5. Opt-Out: Reply STOP at any time to cancel. You will receive one final confirmation text and no further messages will be sent. To re-subscribe, text START.
6. Help: Reply HELP at any time for help. You may also contact us at info@elevateaisolutions.net.
7. Carriers: Elevate Ai Solutions is not responsible for delayed or undelivered messages due to carrier issues.
8. Eligibility: By opting in, you confirm you are the owner or authorized user of the mobile number provided and are at least 18 years of age.

10. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: hello@elevateaisolutions.net
• Phone: +1 249-801-0706
• Address: Elevate Ai Solutions, 102 Roosevelt Avenue, Sault Ste. Marie, ON P6C 5M4, Canada

For information on how we handle your personal data, please review our Privacy Policy.

Last Updated: August 28, 2026